FAQs

What payment type do you accept?

We accept payments via all major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal.

What are your delivery charges and options?

Please see our Delivery section for full details on all our delivery charges, options and returns policy.

How can I make payment?

Unfortunately, we cannot accept any returned item that has already been used. All the returns must be in their original packaging with all labels attached, and in an unused condition. We reserve the right to refuse the refund or exchange if the item is not in unused condition.

When will I receive my order?

We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders.

Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of shipping out.